PMP understands that customer service is paramount and strives to provide more than the customer expects. PMP pledges the following:

• All quotation requests are fulfilled within 7 days or if complex the customer is immediately advised when the quotation will be sent.

• We acknowledge all orders.

• We produce and issue project schedules.

• If encounter delivery problems, we will inform customers of the delay and the revised delivery date.

• We produce detailed method sheets for every job to ensure repeatability of quality standards.

• We are flexible at all times to meet and exceed customers' needs.